Gedikom
How intelligent automation provides a better overview, even with cross-location scheduling
Newsroom - Media
How real-time absence management positively impacts business
The situation
Berliner Newsroom GmbH took over the journalistic responsibility for the Berliner Zeitung and the Berliner Kurier in 2016. This created the need to map different teams and their staff requirements for both newspapers. The future software had to comply with data protection and IT guidelines and enable clear use for the diverse staff.
The challenges
Previously, the scheduling was done using Excel spreadsheets, among other things. In the case of short-term absences and shift changes, many phone calls to staff members were necessary to coordinate the work. Once this problem was solved, however, a new one emerged: Planners again had to inform all staff of the changes on the printed schedules. Newsroom was therefore looking for a solution that not only simplified the planning of the shifts, but also the corresponding communication around the scheduling at the same time.
The solution
Due to the high transparency of the software, the planning managers now have several advantages: Many employees now work across teams, because with shyftplan they can see exactly which department or shift they work in and with whom. Thanks to shyftplan, everyone knows immediately who their contact person and colleagues are for the evening.
In addition to real-time absence management, shyftplan offers many other advantages for Newsroom:
high transparency within shift assignments promotes staff self-determination and simplifies processes
unscheduled shifts are not lost, as employees can also apply for worked shifts retroactively
Clear absence management enables timely and simple coordination in real time
"I can immediately see, at a glance, how the teams are staffed and where there are bottlenecks. It's also a significant advantage that I can reschedule quickly and go through the planning processes more swiftly."
Jan Schmidt, Newsroom Manager
