Darbo - Food production
When production dictates the shift schedule, short-notice changes are the order of the day. Discover how our software managed this challenge.
The challenge
Since 1897, Darbo has been the market leader in the Austrian jam and honey market. Ensuring that only the best raw materials and processes were used, Darbo strongly emphasized employee training. However, their staff scheduling was anything but seamless. In an attempt to plan more effectively, the company soon faced unprecedented challenges:
- There were large dynamic fluctuations, as shift schedule were dependent on production
- Reliable communication was lacking, especially with last-minute changes
- To avoid downtimes, a constantly-manned production line was needed
"Communication with employees has become extremely simplified thanks to shyftplan. Everyone knows where, when, and with whom they has to work the next day or the next week." - Andrea Rangger-Kraft, Darbo Head of Production
The problem
Darbo relied exclusively on Microsoft Excel lists, whose manual management was not sustainable in the long term(rescheduling at short notice often didn’t get communicated with 100% reliability). For example, the shift planner would have to call several employees after changes were made to the plan or contact them via text message. Multiple scheduling conflicts or overlooked employees became a daily occurrence.
The solution
We implemented our smart shift planning tools to simplify communication with and among Darbo’s employees. Now everyone knows where, when, and with whom they have to work with the next day, even the next week. The use of shyftplan, therefore, fit seamlessly into Darbo's digitalization strategy: to move away from posted paper schedules to smartphone-accessible shift schedules.
The features shyftplan used to efficiently improve communication included:
- Employees being able to view their current shift schedule on the shyftplan app, 24/7
- Simple clicks by shift planners to create, communicate, and directly adjust schedules
- Employee appreciation
The result
Staff planners found it easy to update various shift schedules and communicate with their fellow employees. For example, Darbo used the push notification app feature at the beginning of the pandemic to inform all employees about the new hygiene measures and the necessary precautions in place.
To learn how shyftplan helped Darbo persevere during the pandemic, read through our whitepaper.