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Precision in Automotive Supply: How ISH Mastered the Leap to Digital Shift Scheduling
From a strategic decision to a complete success: How the global automotive supplier digitizes complex multi-machine operations, streamlines administrative processes, and achieves an adoption rate of over 90% among its workforce.
shyftplan in use at ISH
As a global supplier to the automotive industry, specializing in the development and manufacturing of automotive components for passenger cars, ISH operates in a highly dynamic manufacturing environment. Here, the precise availability of skilled workers directly determines the capacity utilization of complex machines. To ensure this, ISH currently coordinates around 111 employees across three manufacturing departments using shyftplan.
What began as a strategic directive for digitization has evolved into an indispensable tool for everyday operations. In particular, the mapping of multi-machine operations and the deep integration into operating data acquisition make shyftplan the reliable standard in ISH's production control today.
"Like most companies, we came from spreadsheet-based solutions, which meant a lot of manual effort. Today, after jointly adapting it to our needs, shyftplan is a very good solution for shift scheduling."
Robert Hanke
Production System Coordinator and Logistics Planning, Bosch
The Challenge: Standardizing Complex Manufacturing Processes
Before the introduction of shyftplan, planning at ISH was characterized by manual processes. To meet the high demands of the automotive industry, the company looked for a future-proof solution.
The initial situation at a glance:
- Manual data maintenance: Spreadsheet-based solutions required a significant amount of time for data transfer and maintenance.
- Need for a complete overview: There was no central system to transparently and comprehensively involve all employees in the planning process at all times.
- Specific logic: As a department with multi-machine operations, ISH needed software that could exactly map these complex technical requirements in the background.
- Strategic realignment: The management set a clear goal to modernize the planning processes promptly and consistently.
"shyftplan has significantly simplified our scheduling. You have a reliable overview of everything and can check at any time whether the shifts are optimally staffed."
Thomas Ross
Shift Supervisor Logistics Outgoing Goods, Bosch
The Solution: A Digitally Controlled Plant and Smart Interfaces
Through a focused integration process in close collaboration with the shyftplan team, ISH succeeded in deeply embedding the software into its own processes. Today, the departments are primarily managed digitally.
- Multi-machine operation & matrix: ISH uses a smart qualification matrix in the background. If rescheduling is necessary, the tool immediately shows who can alternatively operate the machine.
- Mobile app as a communication hub: Over 90% of employees use the shyftplan app. Shift schedules are available digitally, and the information in the app is considered binding.
- Automated administrative processes: Leave requests flow directly into the system. The system automatically updates the shift schedule as soon as an absence is logged.
- Quick feedback: Employees can flexibly request time off and receive reliable feedback from the system in a timely manner even outside regular office hours (e.g., during the night shift).
"The mobile app offers us the greatest added value. Data synchronization and vacation planning run perfectly in the background. My department is now almost entirely app-controlled."
Robert Hanke
Shift Supervisor Logistics Outgoing Goods, Bosch
The Results: Transparency from the Shop Floor to Management
Following the successful implementation, the automotive supplier benefits from sustainable improvements in its day-to-day work:
- Reporting at the push of a button: Management receives a daily, up-to-date status report on attendance and shift staffing—uncomplicated and directly from the system.
- High employee retention: With live shift scheduling, employees can see their assignments in real time. This transparency ensures a very high level of acceptance on the shop floor.
- Unified processes: What was previously handled differently depending on the department is now a standardized, consistent process for all manufacturing areas.
- Effortless substitution: If a planning manager is absent, their substitute can immediately see what qualifications the employees have in the system and continue steering operations seamlessly.
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