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Precision in Automotive Supply: How ISH Mastered the Leap to Digital Shift Scheduling
From a strategic decision to a complete success: How the global automotive supplier digitizes complex multi-machine operations, streamlines administrative processes, and achieves an adoption rate of over 90% among its workforce.
shyftplan in use at ISH
As a global supplier to the automotive industry, specializing in the development and manufacturing of automotive components for passenger cars, ISH operates in a highly dynamic manufacturing environment. Here, the precise availability of skilled workers directly determines the capacity utilization of complex machines. To ensure this, ISH currently coordinates around 111 employees across three manufacturing departments using shyftplan.
What began as a strategic directive for digitization has evolved into an indispensable tool for everyday operations. In particular, the mapping of multi-machine operations and the deep integration into operating data acquisition make shyftplan the reliable standard in ISH's production control today.
Less manual work
From spreadsheets to automated shift planning.
“Like most companies, we started out using spreadsheet-based solutions, which involved a lot of manual work. Now that we’ve worked together to tailor shyftplan to our needs, it’s a very good solution for shift scheduling.”
Robert Hanke
Production Centre Manager, ISH
The challenge: standardising complex manufacturing processes
Before shyftplan was introduced, planning at ISH was characterised by manual processes. To meet the high demands of the automotive industry, the company sought a future-proof solution.
An overview of the initial situation:
- Manual data management: Spreadsheet-based solutions required a significant amount of time for data transfer and maintenance.
- Need for a comprehensive overview: There was no centralised system to involve all staff in the planning process in a transparent and comprehensive manner at all times.
- Specific logic: As a division involving the operation of multiple machines, ISH needed software that could accurately map these complex technical requirements in the background.
- Strategic reorientation: The management set a clear objective to modernise the planning processes promptly and consistently.
Optimal shift staffing
With shyftplan, you can keep track of everything easily and reliably.
“shyftplan has made planning much easier. You have a clear overview of everything and can check at any time whether the shifts are optimally staffed.”
Thomas Ross
Production and Human Resources Administrator, ISH
The Solution: A Digitally Controlled Plant and Smart Interfaces
Through a focused integration process in close collaboration with the shyftplan team, ISH succeeded in deeply embedding the software into its own processes. Today, the departments are primarily managed digitally.
- Multi-machine operation & matrix: ISH uses a smart qualification matrix in the background. If rescheduling is necessary, the tool immediately shows who can alternatively operate the machine.
- Mobile app as a communication hub: Over 90% of employees use the shyftplan app. Shift schedules are available digitally, and the information in the app is considered binding.
- Automated administrative processes: Leave requests flow directly into the system. The system automatically updates the shift schedule as soon as an absence is logged.
- Quick feedback: Employees can flexibly request time off and receive reliable feedback from the system in a timely manner even outside regular office hours (e.g., during the night shift).
Mobile App
As the greatest added value for staff.
“The mobile app offers us the greatest added value. Data synchronisation and holiday planning run smoothly in the background. My department is now almost entirely app-driven.”
Robert Hanke
Production Centre Manager, ISH
Following the successful roll-out, the automotive supplier is reaping the benefits of lasting improvements in day-to-day operations:
- Reporting at the touch of a button: Management receives a daily update on attendance and shift staffing – straightforwardly and directly from the system.
- High staff retention: Thanks to live shift scheduling, staff can view their shifts in real time. This transparency ensures a very high level of acceptance on the shop floor.
- Standardised processes: What used to be handled differently depending on the department is now a standardised, end-to-end process for all production areas.
- Effortless cover: If a planner is absent, their replacement can immediately view the employees’ qualifications in the system and seamlessly continue to manage operations.
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